Terms of Service
Back to HomeEffective date: [Insert Date], 2026
These Terms of Service ("Terms") constitute a legally binding agreement between Penserini & Vankan VOF, operating under the commercial brand name SignToSee ("SignToSee," "us," "we" or "our"), and the business entity, professional independent contractor, or organization agreeing to these terms ("Customer," "you," or "your").
These Terms govern your access to and use of the Services. By accessing or using the Services, you accept these Terms, acknowledge that you have read and understand them, and agree to be bound by them.
1. Services, Role of the Platform, and Legal Disclaimers
1.1 Provision
These Terms govern access to, and use of, the SignToSee platform, an evidentiary access gate and clickwrap confidentiality acceptance system. Customer may access and use the Services in accordance with these Terms.
1.2 Modifications
SignToSee may update the Services from time to time. If we change the Services in a manner that materially reduces their functionality, we will notify Customer at the email address associated with the account, and Customer may terminate the Terms within thirty days of the change.
1.3 No Legal Advice or Professional Relationship
SignToSee is a software platform designed to generate technical access records and capture electronic acceptance events. SignToSee is not a law firm and does not provide legal services, legal advice, or legal representation. Using the Services, or interacting with our onboarding and support materials, does not create an attorney-client, advisory, or fiduciary relationship.
1.4 Templates and Guarantee of Legal Sufficiency
Any NDA templates, sample clauses, workflow wizards, or suggested text provided within the Service are for informational and convenience purposes only. SignToSee makes no representations or warranties that any template, workflow, or signature flow is legally sufficient, admissible, or compliant for any specific transaction, industry, or jurisdiction. They are not a substitute for review by a qualified lawyer.
1.5 User Responsibility and Non-Participation
The Customer is solely responsible for determining the governing law, selecting the appropriate templates, and assessing whether a document is appropriate for electronic signature. SignToSee is strictly a technical provider; we are not a party to any NDA, contract, or commercial arrangement signed through the Services, and we bear no responsibility for the performance, breach, or enforceability of any such instrument.
1.6 Technical Records and Misuse After Access
The timestamps, IP logs, email verifications, and audit exports generated by SignToSee are technical evidence artifacts. We do not warrant that these records will be outcome-determinative or legally conclusive in a court proceeding. Furthermore, SignToSee acts as an access-assist layer, not Digital Rights Management (DRM) software. We cannot prevent authorized recipients from taking screenshots, downloading files, or copying content once the gate is unlocked.
1.7 Third-Party Services and Dynamic Content
The Services may link to or gate Third-Party Services (e.g., Figma, Notion, Google Drive). SignToSee does not own or operate these services. Customer acknowledges that SignToSee's audit trail only verifies access to a specific URL at a given timestamp; we do not capture or verify the underlying state of the external destination. If the destination content is altered after a signature is executed, the evidentiary value of the audit log may be compromised.
2. Subscription Tiers, Limits, and File Hosting
2.1 Service Tiers
SignToSee offers the following subscription tiers:
Scout (Free): Up to 1 Active Link, 5 Gate creations per month, 10 Signatures per month.
Sentinel (EUR 9.99/month): Up to 15 Active Links, 50 Gate creations per month, 150 Signatures per month, full eIDAS audit trail, Email Verification, and custom branding.
Sentinel + (EUR 14.99/month): Up to 15 Active Links, 50 Gate creations per month, 150 Signatures per month, and up to 5GB of dedicated file hosting.
2.2 Hard Caps and Anti-Abuse
The signature limits associated with each tier are strictly enforced hard caps. Customer will not use automated scripts, bots, or undocumented APIs to bypass these limits. SignToSee reserves the right to immediately suspend or terminate any account that engages in abusive volume generation.
2.3 Zero-Knowledge URL Routing vs. File Hosting
For the Scout and Sentinel tiers, SignToSee acts strictly as a zero-knowledge URL gateway. We do not host, store, or process the underlying destination files. For the Sentinel + tier, SignToSee permits the uploading and hosting of Customer files up to a strict limit of 5GB per account. Customer maintains full ownership and liability for all hosted Customer Data.
2.4 B2B Service Exclusivity
SignToSee is exclusively designed and offered for Business-to-Business (B2B) use by professionals, freelancers, and legal entities. By registering for an account, you represent and warrant that you are utilizing the Service for professional or commercial purposes, and not as a private consumer.
2.5 Geographical Restrictions and Eligibility
The Services are exclusively intended for, and made available to, business entities and professional independent contractors located within the European Economic Area (EEA), the United Kingdom, and Switzerland.
By registering for an account, you represent and warrant that your primary place of business is located within these approved European jurisdictions. We do not accept customers, nor do we offer Services, to entities or individuals domiciled in the United States of America or Canada. SignToSee reserves the right to immediately terminate, without refund, any account created by a user located in a restricted jurisdiction or utilizing a VPN to bypass these geographical limitations.
3. Customer Obligations and Acceptable Use
3.1 Registration & Security
In order to use the Services, Customer must register and authenticate. Account information must be accurate, current, and complete. Customer is responsible for maintaining the confidentiality of their authentication credentials. Customer will prevent unauthorized use of the Services and immediately notify SignToSee of any unauthorized access at support@signtosee.eu.
3.2 Restrictions
Customer may access and use the Services only for lawful purposes. Customer will not (and will not allow any third party to): (a) sublicense, resell, rent, lease, time-share, or otherwise commercially exploit the Services; (b) use the Services in any unlawful manner; (c) modify, adapt, hack, or reverse engineer the Services; or (d) circumvent security features or copy any Materials.
3.3 Acceptable Use Policy
When using the Services, Customer represents and warrants that it will not upload, link to, or submit content that: (a) violates SignToSee's rights or any third party's rights, including rights of privacy, publicity, Intellectual Property Rights, or contract rights; (b) is defamatory, damaging, disruptive, unlawful, pornographic, vulgar, hateful, racially or ethnically offensive, obscene, or threatening; (c) constitutes or installs spyware, malware, or other computer code designed to gather information or monitor activities; (d) generates unsolicited email, bulk email, or chain letters; or (e) impersonates any other person or entity.
3.4 The Dynamic Content Disclaimer
When Customer uses the Services to gate access to dynamic or externally hosted URLs (e.g., Figma, Notion), Customer acknowledges that SignToSee's audit trail only verifies access to the specific URL at a given timestamp. SignToSee does not capture or verify the underlying state of the external destination at the time of access. If the destination content is altered after a signature is executed, the evidentiary value of the audit log may be compromised.
4. Data Processing and Evidence Retention
4.1 Compliance
SignToSee processes personal data strictly in accordance with the General Data Protection Regulation (GDPR) and our Privacy Policy.
4.2 Article 17(3)(e) Exemption
To fulfill the core purpose of the Service (providing a legally viable audit trail), SignToSee generates cryptographic logs containing timestamps, IP addresses, and signature verification data. Customer and signers acknowledge that under GDPR Article 17(3)(e), SignToSee retains these specific evidentiary logs even if a general data deletion request is made, strictly for the "establishment, exercise, or defense of legal claims."
4.3 Backup and Retention
Customer is responsible for retaining and backing up Customer Data. SignToSee will not be liable for any loss or corruption of Customer Data. For Sentinel + Tier file hosting, Customer acknowledges that they bear sole responsibility for adequate backup of their uploaded files.
4.4 Aggregate/Anonymous Data
SignToSee may generate data that has been de-identified and anonymized based on Customer's use of the Services and use such data for internal research, development of tools, fraud prevention, and enhancing products.
5. Intellectual Property
5.1 Reservation of Rights
These Terms do not grant SignToSee any Intellectual Property Rights in Customer Data. Customer obtains only a limited, non-exclusive right to use the Services and receives no ownership rights to SignToSee's software, source code, or brand features.
5.2 Feedback
By submitting feedback, comments, or suggestions to us, Customer assigns to SignToSee all right, title, and interest in such feedback, and SignToSee may use it without obligation or compensation to the Customer.
6. Pricing and Payment
6.1 Fees and Invoicing
Customer will pay all applicable Fees for the Sentinel and Sentinel + tiers in advance. Customer authorizes SignToSee, or its authorized Merchant of Record (e.g., Paddle/Stripe), to charge Customer using Customer's selected payment method.
6.2 Auto-renewals and Trials
Subscriptions automatically renew at the end of the billing cycle unless Customer disables auto-renewal or cancels the Services via the dashboard prior to the renewal date. All payments are final and non-refundable, except where strictly required by applicable B2B law.
6.3 Taxes and Reverse Charge
Fees are exclusive of taxes. SignToSee (or its MoR) will charge VAT where required by law unless Customer provides a valid European B2B VAT exemption number for reverse-charge processing at checkout.
7. Term and Termination
7.1 Term
These Terms apply from the moment you access the Services or register an account. They will remain in full effect for as long as you maintain an active account, use the Services, or retain hosted data with us, regardless of whether you are utilizing a free tier (Scout) or a paid subscription tier.
7.2 Termination by Customer
Customer may terminate their account at any time via the dashboard. Termination will take effect at the conclusion of the then-current billing cycle.
7.3 Termination for Cause
SignToSee may immediately terminate or suspend Customer's access if Customer materially breaches these terms (e.g., uploading illegal content, abusive volume generation, payment failure) and fails to cure that breach within reasonable notice.
7.4 Effect of Termination
Upon termination, the rights and licenses granted by SignToSee will cease immediately. SignToSee may delete Customer Data from the Services and has no obligation to continue to store it, except for the audit logs retained under Section 4.2.
8. DISCLAIMER OF WARRANTIES & BETA SERVICES
8.1 General Disclaimer
THE SERVICES, SOFTWARE, AND MATERIALS ARE PROVIDED "AS IS" AND ON AN "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, SIGNTOSEE MAKES NO WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. SIGNTOSEE MAKES NO GUARANTEE THAT THE PLATFORM WILL BE TIMELY, UNINTERRUPTED, OR ERROR-FREE.
8.2 Beta Services
SignToSee may offer features identified as alpha, beta, preview, or early access ("Beta Services"). Customer may choose to use Beta Services at their sole discretion. Beta Services may not be supported, may contain bugs, and may be changed at any time without notice. SIGNTOSEE WILL HAVE NO LIABILITY ARISING OUT OF OR IN CONNECTION WITH BETA SERVICES.
9. Limitation of Liability
9.1 Indirect Liability
TO THE FULLEST EXTENT PERMITTED BY BELGIAN LAW, SIGNTOSEE AND ITS FOUNDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF USE, DATA, INTELLECTUAL PROPERTY, BUSINESS, OR REVENUES, EVEN IF WE KNEW SUCH DAMAGES WERE POSSIBLE.
9.2 Liability Cap
SIGNTOSEE'S MAXIMUM AGGREGATE LIABILITY UNDER THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE CUSTOMER TO SIGNTOSEE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. FOR FREE ACCESS (SCOUT) USERS, TOTAL LIABILITY SHALL NOT EXCEED EUR 50.
10. Indemnification
Customer will indemnify and hold SignToSee and its Affiliates harmless from and against any loss, liability, damage, penalty, fine, cost, fee, or expense (including reasonable legal fees) arising from: (a) Customer's breach of these Terms; (b) the nature, legality, or ownership of Customer Data; or (c) Customer's misuse of the Services, including any legal dispute between the Customer and their clients or third-party recipients.
11. Copyright Infringement
SignToSee respects intellectual property rights. If you believe that any content hosted on the Service (e.g., via the Sentinel + tier 5GB hosting limit) infringes upon your copyrights, you may send a detailed takedown notice to support@signtosee.eu.
12. Disputes and Governing Law
12.1 Informal Resolution
Before filing a claim, each party agrees to try to resolve the dispute informally by contacting the other party via email at support@signtosee.eu. If a dispute is not resolved within sixty days of notice, formal proceedings may be brought.
12.2 Governing Law
These Terms shall be governed by and construed in accordance with the laws of Belgium, without regard to its conflict of law principles. The Convention for the International Sale of Goods will not apply.
12.3 Exclusive Venue
Except for seeking injunctive relief, any dispute, controversy, or claim arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the Enterprise Court (Ondernemingsrechtbank) of Antwerp, division Mechelen.
12.4 No Class Actions
Customer may only resolve disputes with SignToSee on an individual basis and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action.
13. Miscellaneous
13.1 Entire Agreement: These Terms are the complete and exclusive statement of the mutual understanding of the parties and supersede all previous written and oral agreements.
13.2 Assignment: Customer may not assign these Terms without the prior written consent of SignToSee. SignToSee may assign or transfer these Terms without restriction.
13.3 Force Majeure: SignToSee will not be liable for inadequate performance caused by conditions beyond our reasonable control (e.g., natural disasters, acts of war, server outages at Hetzner/Scaleway, governmental actions).
13.4 Severability: If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
13.5 No Agency: No agency, partnership, joint venture, or employment is created as a result of these Terms. Our relationship is that of independent contractors.
13.6 Customer Reference: SignToSee reserves the right to use Customer's name and logo for marketing or promotional purposes on SignToSee's website.
13.7 Privacy: Customer acknowledges that information shared with us may be collected, used, and disclosed as described in the Privacy Policy.
13.8 Export Controls: Customer will comply with all applicable European export control laws and regulations regarding the transmission of software or technical data.
14. Company Information
SignToSee is a commercial brand and software service operated by:
Legal Entity: Penserini & Vankan VOF
Enterprise Number (KBO/BCE): BE 1036.515.175
Registered Address: Stuivenbergvaart 119, 2800 Mechelen, Belgium
Contact Email: support@signtosee.eu
15. Definitions
"Customer Data" means the data, information, documents, text, content, and other materials that you upload, link to, or transmit using the Services.
"Electronic Signature" means an electronic sound, symbol, or process made available by us executed or adopted by you or your recipients to sign an electronic record under eIDAS guidelines.
"Fees" means the amounts invoiced to Customer or charged by SignToSee or its authorized Merchant of Record.
"Intellectual Property Rights" means current and future worldwide rights under patent, copyright, trade secret, trademark, moral rights, and other similar rights.
"Materials" means all of the content on the Service, including trademarks, logos, and UI contained on the Service, except for Customer Data.
"Services" means the SignToSee platform, website, software, routing systems, and associated documentation.